Shipping policy


KB Kustom Baits Shipping Policy

Effective Date: June 2026

Thank you for choosing KB Kustom Baits. We take pride in providing high-quality hand-poured soft plastic fishing baits and strive to ship every order quickly and accurately.

Order Processing

All orders are processed within 1–3 business days after payment is received.

Orders are not processed, shipped, or delivered on weekends or holidays.

During product launches, sales, holidays, or periods of high order volume, processing times may be extended.

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Order weight
  • Package size
  • Shipping destination

Any available shipping promotions will be displayed on our website.

Shipping Methods

KB Kustom Baits ships through trusted carriers, including:

  • United States Postal Service
  • UPS
  • FedEx

Available shipping options will be shown during checkout.

Estimated Delivery Times

After your order ships, estimated delivery times are:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–3 business days (when available)

Delivery times are estimates only and are not guaranteed.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Please allow up to 24 hours for tracking updates to appear.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered:

  • Contact us immediately if the order has not shipped.
  • Once shipped, KB Kustom Baits cannot guarantee address changes or rerouting.

Orders returned due to an incorrect address may require additional shipping charges before reshipment.

Lost or Delayed Packages

KB Kustom Baits is not responsible for shipping delays caused by:

  • Carrier delays
  • Weather conditions
  • Natural disasters
  • High-volume shipping periods
  • Incorrect addresses provided by customers

If your package appears lost, please contact the shipping carrier first and then contact us if additional assistance is needed.

Damaged Shipments

If your order arrives damaged:

  1. Take photos of the package and products.
  2. Contact us within 7 days of delivery.
  3. Include your order number and photos.

We will review the claim and work to provide a replacement or appropriate resolution.

Domestic Shipping

At this time, KB Kustom Baits ships within the United States.

Future international shipping options may become available.

Free Shipping Promotion

FREE Standard Shipping on Orders Over $49

Contact Us

For shipping questions, please contact:

KB Kustom Baits
Email: Kuntrybranllc@gmail.com
Facebook: Kuntry Bran